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Level Up Casino Cookies Policy

This Cookies Policy explains how Level Up Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes these technologies serve, the choices available to you, and the potential effect of disabling certain cookies.

Level Up Casino is intended for people aged 18 and over in Australia. This policy should be read together with our Privacy Policy and other applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device in accordance with your selected preferences and this policy.

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Understanding Cookies

Cookies are small text files stored on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They allow the website to recognise your browser or device and remember certain information between visits.

Some cookies are created by Level Up Casino, while others may be placed by service providers that support website operation, analytics, security, advertising, or other digital functions. Cookies can be session-based, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a set period or until you delete them.

We may also use similar technologies, including pixels, tags, local storage, and device-related identifiers. In this policy, these technologies are generally referred to as cookies for convenience.

The cookies used on the Level Up Casino website can be grouped according to their purpose. A single cookie may support more than one website function, but the main categories are:

  • Essential cookies, which support core website functions, security, account access, and transaction-related processes.
  • Performance cookies, which help us understand how visitors use the website and identify areas for improvement.
  • Functional cookies, which remember preferences and choices to provide a more personalised experience.
  • Marketing cookies, which may help measure campaigns, provide relevant advertising, or limit repeated advertisements.

The availability and operation of particular cookies may change as the website, its features, or the services used by Level Up Casino develop.

Cookies Needed for Operation

Essential cookies are required for the website to work properly. They may be used to maintain secure sessions, remember authentication status, support responsible access controls, protect against fraudulent activity, and manage technical requests.

These cookies can also help Level Up Casino:

  • Keep the website stable and available across different devices and browsers.
  • Maintain information as you move between pages during a session.
  • Apply security controls and detect unusual or potentially harmful activity.
  • Support account, login, gaming, payment, and other requested functions where applicable.
  • Remember settings necessary to honour your cookie choices.

Because these cookies are necessary for core services, disabling them may prevent parts of the website from operating correctly. They are generally not used to build a marketing profile about you.

Measuring Website Performance

Performance cookies collect information about how visitors interact with the Level Up Casino website. This may include the pages visited, the time spent on a page, navigation paths, error messages, browser type, device information, and general geographic or technical data.

The information is normally used in aggregated or pseudonymous form to help us understand website performance rather than to identify you directly. These cookies can assist with:

  • Finding broken links, technical errors, and slow-loading pages.
  • Assessing whether website changes improve usability.
  • Understanding which content and features receive the most engagement.
  • Monitoring the reliability and capacity of digital services.

Where required, Level Up Casino will seek your permission before placing non-essential performance cookies. You can change your selection through the available cookie controls or your browser settings.

Remembering Your Preferences

Functional cookies allow the website to remember choices you make so that your experience is more convenient. They may store preferences such as language or display settings, selected website options, and information about how certain features should operate.

These cookies do not usually provide essential security or account functions, but they can make the website easier to use. If you reject or remove them, the website may still be available, although you may need to repeat certain selections during future visits and some features may not behave according to your preferred settings.

Functional cookies may be set by Level Up Casino or by providers whose services are integrated into specific website features. Their use remains subject to the applicable privacy information and the choices made through the cookie preference tool.

Advertising and Campaign Cookies

Marketing cookies may be used to understand how advertising and promotional campaigns perform, recognise a browser across participating services, or present content that is more relevant to a visitor's interests. They may also help measure visits resulting from a particular campaign and prevent the same advertisement from being shown too frequently.

Level Up Casino will use marketing cookies only in accordance with applicable consent requirements and your selected preferences. If you do not allow them, you may still see promotional content, but it may be less tailored to your interests and campaign measurement may be limited.

Marketing technologies should not be interpreted as a guarantee that you will receive, qualify for, or be shown any particular offer. Promotional material remains subject to the relevant terms, eligibility conditions, and responsible gambling requirements.

You can manage non-essential cookies through the cookie banner or preference controls displayed on the Level Up Casino website, where available. Your choices may be stored in a preference cookie so that the website can remember them on later visits.

You can also control cookies through your browser. Most browsers allow you to:

  • View cookies stored on your device.
  • Block all or selected cookies.
  • Delete existing cookies.
  • Receive a notification before a cookie is stored.
  • Allow cookies only for particular websites.

Browser controls operate separately from the Level Up Casino cookie preference tool. Deleting cookies may remove your saved choices, log you out of services, reset website preferences, or affect other websites. Blocking essential cookies may prevent account functions, security measures, or other requested services from working as intended.

If you use more than one browser or device, your selections may need to be applied separately on each one. You can also review the privacy and cookie settings provided by your device manufacturer or browser provider for further instructions.

Cookies From Other Providers

Some website functions may be supported by third-party providers. These providers may place their own cookies or use similar technologies when their content, tools, analytics, security services, payment features, or advertising functions are loaded.

Third-party cookies may allow a provider to collect information about your browser or activity on the services where its technology is installed. The provider's own privacy and cookie notices may apply to that processing. Level Up Casino does not control every technical feature or policy operated by an independent third party.

Third-party services may change over time as we improve the website or introduce new functionality. Where consent is required, relevant non-essential third-party cookies should not be activated until you have provided the appropriate permission. You may manage these cookies through the Level Up Casino preference controls, your browser settings, or the options made available by the relevant provider.

Changes to This Policy

Level Up Casino may update this Cookies Policy when our website, technology, service providers, privacy practices, or applicable obligations change. The revised version will be published on this page with an updated effective date where appropriate.

We encourage you to review this policy periodically so that you remain informed about how cookies and similar technologies are used. If a change requires a new choice or consent, we will provide the relevant notice or preference option where appropriate.

If you have questions about this policy or wish to raise a privacy-related concern, please use the contact page on the Level Up Casino website. Nothing in this policy limits any rights or choices available to you under applicable law.

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